Free Shipping Policy

DopeBoo Shipping Policy

An adult signature may be required upon delivery. Our products are for people 21 years or older, and we do not ship to minors.

DopeBoo offers free shipping on all orders $20+within the continental United States. We ship via USPS, Fedex and UPS. Orders with Free Shipping are sent via USPS 1st Class, and typically arrive within 3 business days. There are occasionally processing or carrier delays which we cannot control, and accordingly we only guarantee our Free Shipping orders for 7 day delivery. If you pay an additional fee for expedited shipping, we’ll refund your shipping cost if the order doesn’t arrive within the guaranteed time-frame.

International Orders: International Shipping rates start at $19.95 for International First Class, and $29.95 for International Priority Mail. Due to the increased risk of fraudulent credit card orders in our industry, our Risk Department may require any International Order be processed with Bitcoin.

Handling Time

We work to get all orders received before 1:00 pm CST shipped out same day. Otherwise, all orders will be processed the following business day. If for any reason we’re unable to meet this processing timeline, we’ll contact you with an update. Orders are shipped on weekdays, Monday through Friday. We don’t ship on Saturday or Sunday, so an order placed after 1pm CST on Friday will be shipped on Monday morning. Please note, it can take the shipping provider up to 24 hours to update the status your tracking number.

Discreet Packaging

We ship all orders in plain cardboard boxes or padded envelopes with no indication of the awesome smoking accessories inside. We do everything we can to ensure your package is discreet. It will not read “DopeBoo” anywhere on the outside of your package. DopeBoo" will, however, appear on your credit card statement. Sorry for any inconvenience this may cause!

Items Broken in Shipping

We are expert shippers, and do everything we can to ensure your product arrives at your door in the exact same condition it leaves our fulfillment center. In the rare case that an item arrives damaged, we will replace it with the same piece or an equivalent one that has been agreed upon between DopeBoo and the customer. A photograph of the item damaged in shipping must be sent to our support team before a return package will be sent out. DopeBoo must be informed of the break within three days of the package delivery.

If your item has arrived damaged, we will work to get you a replacement as fast as humanly possible!

 

 

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