Updated for 2021

Shipping Policy

A
n adult signature may be required upon delivery. Our products are for people 21 years or older, and we do not ship to minors.

DopeBoo offers free shipping on all orders $25+ within the continental United States. We ship via USPS, Fedex and UPS. Orders with Free Shipping are sent via USPS 1st Class, and typically arrive within 5-9 business days (after the date the order was placed). If you pay an additional fee for expedited shipping, we’ll refund your shipping cost if the order doesn’t arrive within the guaranteed time-frame (not including the business day the order was placed).

International Orders:

International Shipping rates start at $19.95 for International First Class, and $29.95 for International Priority Mail.

Handling Time:

We do ship our orders usually within 1-3 business days from when we receive the order, expedited shipping orders are usually shipped  the following business day after order is placed. If for any reason we’re unable to meet this processing timeline, we’ll contact you with an update. Orders are shipped on weekdays, Monday through Friday. We don’t ship on Saturday or Sunday, so an order placed after 1pm CST on Friday will not be reviewed until Monday.

Please note, it can take the shipping provider up to 24 hours to update the status your tracking number.

COVID19:

Due to COVID19 - Shipping times can be delayed depending upon warehouse, location and shipments. We're working as hard as possible to turn orders around and get them out to you.

Discreet Packaging:

We ship all orders in plain cardboard boxes or padded envelopes with no indication of the awesome smoking accessories inside. We do everything we can to ensure your package is discreet. It will not read headshop or anything like that anywhere on the outside of your package. "DopeBoo" will, however, appear on your credit card statement. Sorry for any inconvenience this may cause!

Items Broken in Shipping:


We are expert shippers, and do everything we can to ensure your product arrives at your door in the exact same condition it leaves our fulfillment center. In the rare case that an item arrives damaged, we will replace it with the same piece or an equivalent one that has been agreed upon between DopeBoo and the customer. A photograph of the item damaged in shipping as well as a photo of the packaging that the product was shipped must be sent to our support team before a return package will be sent out. DopeBoo must be informed of the break within 3 (three) days of the package delivery.

If your item has arrived damaged, we will work to get you a replacement as fast as humanly possible!

Items Returned to Sender:


In the event your package is returned to sender due to invalid address, you can choose to have it reshipped to an alternate or corrected address. You will be charged the cost of the postage for the reshipping.

If your package was returned to sender, please contact Support to process a re-shipment via  email. Don't forget to include your order number in the Subject line so we can quickly follow up

Incorrect Address Provided:


In the event the Ship To address you provided to us is incorrect, please contact the Shipping company with your tracking number and request that the order be rerouted to the accurate address.  All charges associated with that will be your responsibility.

If your package was returned to sender, please contact Support to process a re-shipment via  email. Don't forget to include your order number in the Subject line so we can quickly follow up

Risk of Loss:

All items purchased from DopeBoo.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier.

If your tracking information shows that your package has been delivered but you have not received your package you will need to contact your local USPS, UPS or FedEx branch to resolve the issue.

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